FAQ FREEDOM PERFORMANCE EXHAUST
STOCK PHRASES MEANINGS
"Special Order" signifies that they are built when ordered, with a standard 6-8 weeks ESTIMATED ship out date.
"Pre-Order" signifies new product launched. You will be the first in line when product is finished and ready to ship!
If there is no Pre-Order or Special Order in the title, this Signifies that the item is currently in stock or within 4 weeks of fulfillment, once item's inventory runs out or will take 4-6 weeks for fulfillment. we will consider the item "Special Order".
Shipping
We do ship to Canada; however customers are responsible for paying Goods and Services Tax (GST) and/or duty. Freedom is not responsible for Canadian GST or Custom Fees, and Freedom Performance will NOT cover the charges.
We only ship UPS Ground. If you would like to get product sooner, you would have to provide us with your own shipping label.
We do not offer Overseas shipping. You would need to provide us with a prepaid shipping label.
It depends on the availability of the product ordered. Each product is made to order and Backordered products may take anywhere from 6-12 weeks from when the order is placed. To be put on the production list for the product, an order needs to be placed. We are unable to hold a product for you unless it is on order with us. Once we ship it to you it can take anywhere from 5-7 business days to arrive. Delivery details will be provided in your tracking email.
We use all major carriers, and local courier partners.
Freedom ships Domestic Ground. Meaning, to the U.S, and Canada ONLY!
Product
Due to scarcity of material, all products will be 8-10 weeks from day of purchase. Please do not call for lead times. Thank you!
We always aim to make sure our customers love our products, but if you do need to replace an order due to a warranty issue, please fill out our warranty for on our website. We do not do returns, cancellations or adjustments to your order past 24 hours after it is placed. Thank you.
The quiet baffle is for slip-ons, 2 into 2's, 2-into1's, and anything removable, it attaches to the end cap.
The quiet muffler is the "quiet baffle" for the Sharp Curve Radius and the Radical Radius ONLY. It is called a muffler because it is a whole muffler piece, and it is the only baffle that is attached to it, therefore it is a whole muffler piece that we will be providing.
The Baffle has tape to keep the fiber glass on the baffle and to make it safer for you to handle. Please do not remove this tape. Insert as is. The tape will melt off after 50-100 miles of riding.
We do not recommend a tuner as it is not nessecesary, however it is up to the customer and their preferences.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
To access installation instructions please utilize our search bar to find the system you're trying to install. Once you've located your exhaust on our page, under the description we have attached the instructions. If you have trouble finding the instructions please use our contact page to reach out to us!
Yes, brackets are included in packaging. However NOT ALL exhaust systems require brackets. Others may require relocator brackets which are sold separately.
Freedom Performance parts are compatible with stock parts, check descriptions of products for further details on compatibility.
Freedom parts are one of a kind and made here in Corona California, USA!
Due to shortage of materials and the high demand of systems, we do not sell individual parts.
Freedom standard true-dual header has an individual header for each cylinder. The front cylinder pushes more than the rear because it gets more air & gas generating more horsepower. The “Crossover Chamber Header” combines front & rear header cylinders co-mingling adding heat in the crossover chamber to generate more torque.Â
Simply put, Torque is a way to measure force. Torque is great for short runs. Horsepower, on the other hand, measures the amount of power that is transferred from the engine to the wheels.
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The FPE heat shields cover the crossover chamber, so they look flawless. Â
They are sold individually so purchasing one would give you one singular end-cap.
REFUND
ALL SALES ARE FINAL AND NON-REFUNDABLE - As stated in our “Terms and Conditions” All orders CANNOT be canceled or refunded after 24 hours (1 day), from the date of purchase. Everyone is required to agree to our terms and conditions before checking out. So, if you have any questions or concerns, please feel free to read our policy here: https://freedomperformexhaust.com/pages/fpe-terms-and-conditions Â
Also, any orders that are defective upon arrival cannot be canceled or refunded. You must fill out our warranty form here: https://freedomperformexhaust.com/pages/freedom-warranty-form in order to get it replaced. Please understand that all orders are custom, so a standard ETA of 6-8 weeks is given but it is only an estimate. If your order gets shipped at a sooner or later time than expected, orders are still non-refundable. We appreciate your patience and business with Freedom Performance Exhaust.
If the sale went live within the 24 hour cancellation period we are able to cancel and have you reorder for the sale price. Once that 24 hour period is over we cannot issue a refund or cancel for a sale.
WARRANTY
Your exhaust will be under warranty for up to 1 year from the date of purchase. To get more information on your warranty, please visit: Warranty Policy/ Form
Any warranties with a shipping address outside of domestic (USA or Canada) must be scheduled or handled by the customer as we DO NOT handle International shipments.
Please note that warranties may only be submitted to replace damaged, missing or incorrect product you received. Therefore, there WILL NOT be any REFUNDS authorized for any warranties.
we do not issue refunds for warranties.
DEALERS
To become a dealer, first, create an account on our website. Then please submit the dealer application
ABOUT FREEDOM
Established in 2006… dedicated to making 100% American made Bad-Ass Exhaust
We cater to all cultures & segments… we know exhausts, that’s what we do… we are the best!